Shipping Policy

SHIPPING & DELIVERY POLICY

Last updated October 02, 2023

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store pickup is available for All purchases. Pickups are available Monday - Sunday 10am-6pm. An email confirmation will be emailed to you once your order is ready for pickup. Pickup orders placed after 5pm may not be ready for pickup until 10am the following business day. All pickup orders can be received at the front desk, PLEASE HAVE YOUR ID READY!

Free Shipping

We offer free First Class Tracked Via USPS shipping on Orders Over $50.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

Shipping Method

Shipping Fee

Ground Advantage

2-5 Business Days

$5

Priority Mail

2-3 Business Days

$12.8

Express

1-3 Business Days

$28

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Once your order is fulfilled which may take up to 3 Business days during high traffic days, an email containing a tracking number will be emailed to you.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free First Class Tracked Via USPS shipping is not valid on international orders.

For information about customs process:

PLEASE NOTE WE DO NOT GUARANTEE CUSTOMS ACCEPTANCE/DELIVERY ON INTERNATIONAL ORDERS & ARE NON-REFUNDABLE.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Phone: 4232999943

Email: tyler.ocoeebotanicals@gmail.com

This shipping policy was created using Termly's Shipping Policy Generator.